Returns & Exchanges

At LG Parts, we want to ensure your home appliance repairs are successful by offering a straightforward 30-day return policy for all genuine replacement components. If you are not completely satisfied with your purchase, we provide a seamless process to return unused parts for a full refund.

1

Verify Compatibility

Ensure the part is in its original, uninstalled condition and matches the model number of your LG appliance before initiating the request.

2

Request an RMA

Contact our support team or log into your account to obtain a Return Merchandise Authorization (RMA) number, which is required for processing.

3

Pack and Ship

Securely package the item in its original manufacturer packaging and clearly mark the RMA number on the exterior of the shipping box.

4

Receive Refund

Once our warehouse inspects the returned part to confirm it is unused, we will issue a credit to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing