Frequently Asked Questions

Everything you need to know about your home appliance repairs and orders.

Are your replacement parts genuine LG products?

Yes, all our components are 100% genuine OEM parts sourced directly from LG, ensuring perfect compatibility and maintaining your appliance's warranty.

How do I find the correct part for my specific model?

You can use our search bar to enter your appliance's model number. This will filter our inventory to show only the parts compatible with your specific unit.

How long does shipping typically take?

Orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited shipping options are available at checkout for urgent repairs.

What is your return policy for electrical components?

Unused and uninstalled parts can be returned within 30 days of purchase. Please note that electrical components must be in their original, unopened packaging to qualify for a refund.

Do you provide technical support for part installation?

While we provide detailed diagrams and product specifications, we recommend consulting a certified technician for complex repairs to ensure safety and proper installation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.